Managed Sending Infrastructure
Configuration and operation of the approved technical sending environment.
Managed service powered by EngageMKTG
Managed Mailing Ops for High-Volume Lifecycle Marketing
We operate the technical infrastructure required for high-volume email sending, campaign deployment, volume management, monitoring, and ongoing support — powered by EngageMKTG's decision and profile infrastructure.
Plans start at $5,000 per month for up to 3 million Billable Sends.
Managed operations
Your email operations team, without the internal overhead.
We manage the operational layer required to run high-volume email programs. The client provides the audience, approved content, offers, and required permissions. We manage the technical sending environment and ongoing campaign operations.
Campaign Deployment
Operational preparation and deployment of approved email campaigns.
Volume Management
Coordination of monthly sending volume and campaign schedules.
Technical Monitoring
Monitoring of sending events, technical conditions, bounce patterns, complaints, and operational issues.
Ongoing Support
Continuing operational management and coordination with approved sending platforms.
How it connects
A managed service powered by the decision layer.
Managed Mailing Ops is not the core platform. It is the operational service for teams that want EngageMKTG to run deployment, volume, monitoring, and sending infrastructure around profile and decision logic.
Explore PlatformRelationship to List Revival
Extend a recovery program into ongoing operations.
Teams can start with a controlled dormant-list recovery, then add ongoing campaign deployment, volume management, technical monitoring, and sender reputation support when needed.
Explore List RevivalMonthly service plans
Simple pricing based on monthly sending volume.
Your monthly service level is determined by the number of Billable Sends processed during the applicable month. All published prices are in USD and billed monthly.
CORE
$5,000
per month, USD
Up to 3 million Billable Sends per month
- Managed sending infrastructure
- Campaign deployment
- Volume management
- Technical monitoring
- Ongoing operational support
Client provides final approved email content.
SCALE
$7,000
per month, USD
More than 3 million and up to 5 million Billable Sends per month
- Everything in Core
- Higher monthly sending capacity
- Expanded operational monitoring
- Volume coordination across campaigns
Client provides final approved email content.
PRO
$10,000
per month, USD
More than 5 million and up to 10 million Billable Sends per month
- Everything in Scale
- Up to 10 million monthly Billable Sends
- High-volume campaign operations
- Expanded infrastructure management
Client provides final approved email content.
ENTERPRISE
Starting at $10,000
per month, USD
More than 10 million Billable Sends per month
$10,000 per month includes the first 10 million Billable Sends. Each additional 1 million Billable Sends, or portion thereof, is $1,000.
- 11 million: $11,000/month
- 11.5 million: $12,000/month
- 15 million: $15,000/month
- Everything in Pro
- Enterprise volume planning
- High-volume operational coordination
- Expanded infrastructure management
Designed for publishers, lead-generation businesses, and established high-volume email programs.
What is a Billable Send?
A Billable Send is one email message submitted to and accepted by the applicable sending platform for attempted transmission to one recipient.
A Billable Send may still be counted if the message is later bounced, rejected, filtered, suppressed, delayed, delivered to a spam folder, or otherwise not received or opened by the intended recipient.
Automatic delivery retries performed by the sending platform should not be counted as separate Billable Sends unless the message is separately resubmitted.
Add-ons
Optional services
Additional services are scoped only when needed and remain subject to technical review and client approval.
Seed and Reputation Support
Starting at $2,000/month
Additional reputation-support, monitoring, testing, quality-control, and related operational infrastructure may be recommended when the client's existing sending environment is insufficient or unsuitable.
- Scoped after a technical review
- May use approved client-owned resources
- May include third-party services procured or managed for the client
- Final scope depends on accounts, domains, volume, and technical requirements
- Not required for every client
Provider-managed Seed Infrastructure is delivered as a managed service. Underlying vendors, accounts, credentials, configurations, mailbox identities, technical methods, and provider costs are proprietary and are not transferred or disclosed unless a specific resource is expressly designated as client-owned in a signed agreement.
Seed and Reputation Support does not guarantee inbox placement, sender reputation, account availability, engagement, conversion, or any other technical or commercial result.
Email Content Creation
$100 per email
Available when the client needs us to prepare the email copy for a campaign.
The standard $100 fee covers one email content unit. Custom design, programming, translation, multiple audience versions, extensive revisions, or complex interactive content may require a separate quote.
The client must review and approve all content before deployment.
Existing infrastructure
Already have an established Amazon SES account?
Established, client-owned Amazon SES accounts with documented sending history and stable volume may qualify for reduced infrastructure requirements after a technical and reputation review.
If the account is technically suitable, we may be able to operate with reduced or no separate Seed Infrastructure. Newly created, unseasoned, restricted, or technically unsuitable accounts may require additional infrastructure or may be declined.
Amazon SES and all other sending platforms remain subject to their own terms, policies, approval processes, sending limits, and technical restrictions.
Account qualification checklist
- Documented sending history
- Stable historical sending volume
- Acceptable bounce and complaint profile
- Proper domain authentication
- Proper sender identity configuration
- No active account restriction or unresolved compliance review
- Suitable suppression and unsubscribe practices
Technical onboarding
How the engagement works
Every program begins with technical review and a defined infrastructure plan before implementation.
- STEP 01
Technical Review
We review the proposed sending volume, current sending environment, account history, domains, authentication, audience practices, content workflow, and operational requirements.
- STEP 02
Infrastructure Plan
We define the recommended service package, technical environment, responsibilities, optional Seed Services, and any approved third-party requirements.
- STEP 03
Implementation and Launch
We configure the approved operational environment, establish the campaign workflow, confirm required access, and prepare the program for managed sending.
- STEP 04
Ongoing Operations
We manage campaign deployment, volume coordination, technical monitoring, issue escalation, and continuing operational support.
Working model
Clear responsibilities
Managed operations work best when technical and client-side responsibilities are explicit from the start.
Provider responsibilities
- Operate the approved sending environment
- Deploy approved campaigns
- Coordinate sending volume
- Monitor technical sending conditions
- Provide ongoing operational support
- Coordinate approved infrastructure services
Client responsibilities
- Provide lawful recipient data
- Maintain required permissions and consent records
- Provide final approved content
- Maintain suppression and unsubscribe records
- Approve offers, links, claims, and disclosures
- Comply with applicable laws and platform policies
- Maintain ownership or authorized access to client-provided accounts
Provider does not provide legal advice and does not independently verify the legality of the client's recipient data, offers, claims, or consent records.
Operational service, not a performance guarantee
Email performance depends on recipient behavior, mailbox providers, sending platforms, data quality, account history, domain reputation, content, frequency, technical conditions, and other factors outside Provider's control.
Provider does not guarantee:
- Delivery
- Inbox placement
- Sending speed
- Platform approval
- Account availability
- Sender reputation
- Open rates
- Click rates
- Conversions
- Sales
- Revenue
- Campaign profitability
Frequently asked questions
Straightforward answers about scope, pricing, account review, and operational limitations.
Need reliable operations for millions of monthly sends?
Tell us about your sending volume, current infrastructure, and operational requirements. We will review the program and determine the appropriate service package.
No instant purchase. Every program is reviewed before onboarding.
Technical qualification
Request an Infrastructure Review
Provide basic information about your current email program. Do not submit recipient data, passwords, API keys, credentials, or other sensitive information.
Published prices are standard service rates and do not constitute a binding offer. Final scope, fees, third-party charges, Seed Services, account requirements, service term, and responsibilities are governed by the signed Order Form and Service Terms.
Standard Order Forms use a 12-month service term and permit either party to terminate with 30 days' written notice. Applicable taxes and approved third-party charges are additional.